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Hosting & Email Setup Guides

Follow the guides below to manage your Easy on Net hosting, email, DNS, and account settings.

We’ve prepared step-by-step instructions to help you manage common hosting, email, DNS, and customer portal tasks.

Need Account-Specific Help?

Some settings, such as DNS records or email server names, may be specific to your account or hosting service.

If you are not sure which values to use, please contact our support team before making changes.

Email: support@easyonnet.com
Please include your domain name in your request.



Available Guides

Access Your Hosting Control Panel

To manage your:

  • Website Files
  • Email Accounts
  • Databases
you must login to the hosting control panel. This guide will help you find it in our customer service portal.

View Guide

Backup Your Email (Outlook or Thunderbird)

Create a local backup of your email before making any changes. This is especially important for older Outlook versions and POP3 accounts.

View Guide

Change Your Domain Nameservers to Easy on Net

Update your domain at any registrar to use Easy on Net's DNS platform.

View Guide

Update DNS Records for Your Hosting Account

If you are not changing nameservers, follow this guide to update your DNS records manually (A, MX, SPF, etc.).

View Guide

Add an Alternative Contact Email

Ensure we can reach the right person by adding a backup email address or alternate account contact.

View Guide

Setup Your Mail in Desktop Software like Outlook or Thunderbird

Use our self-help tool to get help setting up your email account in Outlook, Thunderbird or AppleMail.
You'll Need:

  • Your Email Address
  • Your Hosting Server (eg. janus10.easyonnet.io)
  • Your Email Account Password
View Guide

VoiceFlow Support

Find VoiceFlow fax-to-email guides, including portal access, receiving faxes, sending faxes, and delivery status.

View VoiceFlow Guides

Install Mozilla Thunderbird on your Desktop Computer

Mozilla Thunderbird is a freely available mail client (program) that installs on your computer just like Microsoft Outlook. The difference is that it's free to use and support any mail provider. We Highly Recommend Mozilla Thunderbird to our customers!

View Guide

Webmail/RoundCube Missing Email or Email Folders

Missing email or folders in Roundcube? Your mail is probably there but Roundcube may not be showing it to you. This guide explains how to find and enable email folders that may be hidden in Roundcube.

View Guide

Recommended Setup Order

  1. Backup your email
    Create a local backup before making any changes to avoid data loss.
  2. Add an alternative contact email
    So we can reach you in case of service interruption.
  3. Update your nameservers
    This moves your domain fully onto our infrastructure.
  4. Or update DNS records manually
    If you are maintaining external DNS.

Need Help?

Full service hosting, VPS and domains. Easy on Net makes it easy.